Our Story
About Injoy Hearing: Better Hearing, Without Leaving Home
Want to know about Injoy Hearing? Start with a patient who walked into the clinic where Brent Peterson worked, 500 miles from home. They had built a real connection during his hearing care, and he wanted that care to continue. But geography got in the way. How could Brent be his provider from 500 miles away?
Brent watched him drive off. The question that walked out the door stuck around.
What if it was possible?
That was the conversation Brent had with Scott Weidemeyer and Jaime Parks, the three founders behind Injoy Hearing. What if great hearing care didn't have to end at a state line? Could a licensed hearing care provider stay with you for the life of the hearing aids, anywhere you lived?
The pandemic gave us the proof. Suddenly, remote care was everywhere. People got prescriptions, therapy, and rehab without leaving home. Hearing aid fitting already happens through manufacturer software, not a stethoscope. Nothing actually stopped a licensed provider from doing that same work remotely, except habit.
So, Brent, Scott, and Jaime built the company that would have let our 500-mile patient keep Brent the whole time.
What Injoy Hearing Actually Is
We're an authorized retailer of premium prescription hearing aids, and a licensed hearing care provider. Both. From wherever you live.
That combination is rarer than it should be. Most online hearing aid sellers are one or the other. Some sell cheap devices with no expert support. Others sell expert support, but only inside clinic walls and at clinic prices. We're the third option.
Same devices the best clinics sell. The fitting is identical, just delivered through software. Thousands less, because we don't pay for brick-and-mortar overhead.
Here's what that means in practice:
✓ We sell premium prescription hearing aids from Phonak, Starkey, ReSound, Signia, Oticon, Widex, and Sennheiser
✓ Our licensed hearing care providers program every device using official manufacturer software
✓ First fits happen by phone or video, on your schedule, in your own space
✓ Adjustments stay unlimited for as long as you own your devices
✓ Every order includes a 60-day money-back guarantee and full manufacturer warranties
Real humans with real credentials run this place. Dr. Jaime Parks, AuD, leads our clinical team. Want to know what the whole buying experience looks like? We mapped it out step by step.
Why Remote Care Works (and What Clinics Won't Tell You)
Most hearing care hasn't changed in 40 years. The model is the same one your grandparents used. Drive to a clinic. Sit in a waiting room. Buy a device. Come back every time it needs an adjustment. Pay for every step of the experience.
Here's the part nobody says out loud. Programming a hearing aid is software work. A licensed hearing care provider with the right software can dial in your devices remotely. Any internet connection will do. The drive doesn't improve the fit. Neither does the waiting room. Clinic overhead definitely doesn't help your hearing.
So we removed the parts that weren't doing the work and kept the part that was. You still get a licensed hearing care provider doing your fitting. The products are genuine, with manufacturer warranties intact. Your 60-day trial is still standard. A customer support agent picks up the phone when something feels off. What you skip is the drive, the waiting room, and the markup.
What We Won't Cut Corners On
We're an online company. That doesn't make us a discount company. The difference between those two matters.
Here's what we won't compromise on:
✓ Licensed expertise. A licensed hearing care provider programs every device we sell. Dr. Jaime Parks, AuD, leads our clinical team.
✓ Authorized products. We're authorized retailers for every brand we carry. Warranties stay valid, and your hearing aids are the genuine article.
✓ Long-term care. We adjust for as long as you own the devices. No caps, no expiration.
✓ Honest answers. Sometimes the right call is our flagship. Other times it's an entry-level model that suits your lifestyle and your budget. We'll tell you which.
✓ A trial that actually means it. Sixty days, no restocking fees, no fine print. If they're wrong for you, send them back.
"I spent two decades fitting patients in clinics. The work didn't change when we moved it online. What changed is how many people we can actually reach. That's the part I care about."
-Dr. Jaime Parks, AuD, Audiologist and Partner, Injoy Hearing
For the record: we carry BBB accreditation with an A rating. We also have a 4.8-star average from hundreds of verified customers. The cheapest seller wouldn't get there. Being good at the work does.
Three Ways to Buy Hearing Aids: The Honest Version
When you set out to buy hearing aids, you're choosing between three different business models, not one product:
| Where you buy | What you actually get |
|---|---|
| Traditional clinic | Licensed pros, authorized products, valid warranties. Expensive and inconvenient. |
| Injoy Hearing | Licensed pros, authorized products, remote convenience, real savings. |
| Bare-bones online sellers | Low price. Often no professional support, plus unauthorized inventory (read: voided warranties). |
We're not the cheapest hearing aid you can find online. But we are authorized retailers for every hearing aid we sell. That means our licensed providers use the right software to program your hearing aids and follow up with you regularly. Want a deeper take on why that matters? Our team wrote about it here: Buy Hearing Aids from Real People.
-
Somewhere out there is a patient just like the one who started this story. Someone who deserves expert hearing care without driving 500 miles for it. If that's you, the rest is straightforward.
Four things we hope stick:
- We're licensed hearing care providers doing real, professional work. Just remotely.
- The prescription brands we carry match what the best clinics sell. Same warranties, same authorized stock, same everything but the price.
- You pay thousands less because we cut the overhead, not the care.
- Helping people hear better is the whole reason we built this.
Want to find out which hearing aid fits your hearing and your life? Our team is one phone call away. No pressure, no rush, no waiting room. You can also try our free online hearing test to get a baseline, then we'll go from there.