About

About Injoy Hearing: Better Hearing, Without Leaving Home

Injoy Hearing is an authorized online retailer of premium prescription hearing aids and a licensed hearing care provider, founded by Brent Peterson, Scott Weidemeyer and Dr. Jaime Parks, AuD. We carry Phonak, Starkey, ReSound, Signia, Oticon and Widex prescription models, plus Sennheiser over-the-counter hearing aids. A licensed hearing care provider programs every device to your hearing profile with the manufacturer's own software before it ships, then fits it with you by phone or video once it arrives. Remote adjustments stay unlimited for as long as you own your devices, and every order comes with a 60-day money-back guarantee and the full manufacturer warranty. We don't do in-person evaluations or diagnostic testing. Your audiogram comes from any licensed hearing professional or from our free online hearing test.

The whole thing started with one man and a moving truck.

He was a patient at the clinic where Brent Peterson worked, back when Brent was two decades into fitting hearing aids the traditional way. The two of them had built a real connection over his care. Then he moved 500 miles away, and he wanted to keep Brent as his provider. Geography said no.

Brent watched him go, and the question he left behind stuck around a lot longer than he did. How do you stay someone's hearing care provider from 500 miles away?

Brent took that question to Scott Weidemeyer and Jaime Parks, and the three of them became the founders behind Injoy Hearing. What if great hearing care didn't stop at a state line? Could one licensed provider stay with you for the life of your hearing aids, wherever you happened to live?

Then the pandemic ran the experiment for them. Prescriptions, therapy and rehab moved online almost overnight, and people found out most of it worked fine from the couch. Hearing aid fitting had run through manufacturer software for years, not a stethoscope, so the only thing keeping a licensed provider from doing that work remotely was habit.

So Brent, Scott and Jaime built the company that would have let that man keep Brent the whole time.

"I spent two decades fitting patients in clinics. The work didn't change when we moved it online. What changed is how many people we can actually reach. That's the part I care about."

Brent Peterson, Licensed Hearing Care Provider, Founder and CEO, Injoy Hearing

 

How Remote Hearing Care Works

Fitting a hearing aid is software work, and software doesn't care where you're sitting. The fitting program a licensed hearing care provider uses with us is the same manufacturer software a clinic uses. What it needs is your audiogram and someone trained to read it, and neither one requires a parking spot.

The order matters, so here it is. You upload your audiogram from any licensed hearing professional, or use your hearing test results. A licensed hearing care provider programs your devices to that profile before they ship, so they arrive already set up for your hearing rather than for a generic ear. Within 24 to 48 hours of delivery, that same provider fits them with you by phone or video, in a session that runs about an hour. Before it ends, your follow-ups are already booked, four at minimum across your first 60 days and more whenever you need them. After that, remote adjustments stay unlimited for as long as you own the devices. Program first, then fit. Never the other way around.

What a clinic visit gives you that we can't is the physical side: an ear exam, anything medical, hands-on work. Some people need that, and for them a local clinic is the right call. For most people, though, the drive and the waiting room were never the part doing the fitting. See how the remote process works, step by step.

What We Refuse to Cut

Online is how we deliver care, not where we save money on it. The savings come from skipping the building, which means everything that actually affects your hearing stays put:

  • Licensed expertise. A licensed hearing care provider programs and fits every device we sell, and Dr. Jaime Parks, AuD, leads our clinical team.

  • Authorized products. We're an authorized retailer for every brand in our hearing aid lineup, so each device is genuine, manufacturer-sealed and covered by the full manufacturer warranty.

  • One provider from day one. The same licensed hearing care provider stays with you through your first 60 days, so you never explain your hearing to someone new.

  • Care with no expiration date. Adjustments stay unlimited for as long as you own the devices. No caps, no session limits.

  • Straight answers. Sometimes the right call is the top level of a line. Other times it's an entry-level model that suits your lifestyle and your budget. We'll tell you which.

  • A trial that means it. You get a 60-day risk-free trial from delivery, with a full refund on hearing aids that turn out to be wrong for you.

For the record, Injoy Hearing is a BBB Accredited Business with an A+ rating, and we have 500+ 5-star reviews. The cheapest seller wouldn't get there. Being good at the work does.

Three Ways to Buy Hearing Aids: The Honest Version

When you buy hearing aids, you're choosing a business model as much as a device. The same premium hearing aid can come with full professional care, a long drive for every tweak, or nobody at all to fit it, depending on where you buy it.

Where you buy

What you get

What it asks of you

Traditional clinic

Licensed pros, authorized products, valid warranties, in-person exams

Costs more, and you travel for every adjustment

Injoy Hearing

Licensed pros, authorized products, valid warranties, unlimited remote adjustments

Thousands less than traditional clinics, and no travel

Bare-bones online sellers

A low price

Often no professional support, and unauthorized stock that can void the warranty

We're not the cheapest hearing aid you'll find online, and we don't try to be. Plenty of sellers will get a box to your door for less. What goes missing at that price is everything after the box: authorized stock, a warranty the manufacturer will honor, and a licensed provider who programs the device and keeps adjusting it. Our team wrote more on why that matters in Buy Hearing Aids from Real People, and if you'd like to see the whole purchase from first call to first fitting, we mapped it out step by step.

Ready to Hear More From Us?

Somewhere out there is someone in the same spot as the man who started this story: hearing care worth keeping, and no good way to get to it. If that's you, the next step takes one phone call.

Talk to one of our hearing care experts. They'll ask about your hearing and your life, then help you find the hearing aid that fits both. No pressure, no rush, no waiting room. No audiogram yet? Start with the free online hearing test, which takes about 5 to 10 minutes from wherever you're reading this.

 

Set of authorized retailer badges for various hearing aid brands on a white background

What Injoy Hearing Actually Is

We're an authorized retailer of premium prescription hearing aids, and a licensed hearing care provider. Both. From wherever you live.

That combination is rarer than it should be. Most online hearing aid sellers are one or the other. Some sell cheap devices with no expert support. Others sell expert support, but only inside clinic walls and at clinic prices. We're the third option.

Same devices the best clinics sell. The fitting is identical, just delivered through software. Thousands less, because we don't pay for brick-and-mortar overhead.

Here's what that means in practice:

✓ We sell premium prescription hearing aids from Phonak, Starkey, ReSound, Signia, Oticon, Widex, and premium OTC hearing aids from Sennheiser

✓ Our licensed hearing care providers program every device using official manufacturer software

✓ First fits happen by phone or video, on your schedule, in your own space

✓ Adjustments stay unlimited for as long as you own your devices

✓ Every order includes a 60-day money-back guarantee and full manufacturer warranties

Real humans with real credentials run this place. Dr. Jaime Parks, AuD, leads our clinical team. Want to know what the whole buying experience looks like? We mapped it out step by step.

Risk Free Trial logo

The care does not end when the box arrives.

Every prescription device we ship is programmed to your hearing profile before it leaves us, then fitted with you by phone or video once it arrives. One licensed hearing care provider stays with you through your first 60 days and books your follow-ups, so you are never chasing an appointment. After that, remote adjustments stay unlimited for the life of the device.

Sixty days to decide, full refund if they are not right. Call us and we will tell you which of these you need.