Buying Online with Injoy

The Benefits of Risk Free Trial Hearing Aids

By Jennifer Zimmerman · · 8 min read
Older friends laugh while they exercise.

Updated October 2026

TL;DR: A trial is only as good as the adjustments inside it. Our free trial hearing aids come with 60 days, a first fitting within 24 to 48 hours of arrival, and at least four follow-ups your provider books for you. Judge any trial, including a longer one, by how many times someone fine-tunes the fit before it ends.

Buyers now carry one number into every hearing aid conversation: 180 days, the window Costco advertises. Next to that, 60 days can look short. But a trial is not a waiting period. It is a working period. Free trial hearing aids only prove anything if someone keeps working on the fit while you wear them.

An audiologist waves during a telehearing appointment.

How Free Trial Hearing Aids Work

A hearing aid trial lets you wear the devices in your real life and return them if they do not work for you. With Injoy, every product comes with a 60-day trial, including our over-the-counter Sennheiser All-Day Clear.

The process runs in a set order. First you share an audiogram, either from any licensed hearing professional or from our free online hearing test. A licensed hearing care provider uses it to program your hearing aids before they ship. Then the fitting happens by phone or video after they arrive.

What our trial includes:

  • 60 days from delivery to decide, on every product we sell.

  • A full refund on hearing aids returned inside that window, under the terms below.

  • One assigned licensed hearing care provider for your whole first 60 days.

  • A first fitting scheduled for you within 24 to 48 hours of arrival, running about an hour.

  • At least four follow-ups, booked by your provider before the first fitting ends.

That last point is the one to look for in any trial. It is also why the window length matters less than it looks. The 60-day risk-free trial page has the full details.

Here's our founder, Brent Peterson, on why we treat those 60 days as time to get your fit right rather than a countdown to a return label.

Why Adjustments Matter More Than the Number of Days

Your brain needs time to relearn sounds it has not heard clearly in years. Your fitting needs several rounds to catch up with it. Those two processes run together, so a trial works only when both have room.

Here is the mechanism. On day one, a provider usually sets your hearing aids below your full prescription. Full volume on frequencies your brain has tuned out sounds harsh, even tinny. As you wear them daily, your brain adapts. The provider then raises the settings step by step. University of Missouri researchers found that a good fit can take six to ten rounds of adjustment, because hearing aids do not work right away the way glasses do.

That changes the question to ask about any trial. Length tells you how long you can return the devices. Adjustments tell you whether you will ever hear what they can do. A long window with one fitting at the start leaves you judging an early setting. Put a fitting and four follow-ups inside a shorter window, and you get to judge the finished fit.

The adaptation itself is usually quicker than people fear. A Consumer Reports survey found that about three in four members got used to their hearing aids in less than a month. So most of a 60-day trial goes to fine-tuning a fit your brain has already accepted.

Your 60-Day Trial, Week by Week

Every Injoy trial follows the same basic shape, though your provider adjusts the pace to you.

When

What happens

Who books it

Before shipping

Your provider programs your hearing aids to your audiogram

Us

Within 24 to 48 hours of arrival

First fitting by phone or video, about an hour

Your provider

Weeks 1 to 8

At least four follow-ups, short check-ins focused on what you noticed

Your provider

Before day 60

A last check before your trial ends

Your provider

After day 60

Unlimited adjustments for as long as you own your devices

You call, we adjust

Notice who books every appointment. You never chase a slot or explain your hearing to someone new. Your provider also stays the same person for the whole 60 days.

The early weeks can feel a little bumpy. Your own voice may sound odd, and the fridge may hum louder than you remember. That is normal and temporary. Better hearing is a process, not a switch.

60 Days vs 180 Days: Comparing Trial Periods

A longer window is a real benefit. Costco's 180 days suits plenty of people. The useful comparison is what happens inside each trial, not the length alone.

What to compare

Injoy

Costco

Trial length

60 days from delivery

180 days, as Costco advertises

Membership needed

No

Yes

Where fitting happens

By phone or video, at home

In a Costco hearing center

Follow-ups

At least four, booked for you inside the trial

Ask the center how they schedule them

Provider continuity

One assigned provider for your first 60 days

Ask the center

Adjustments after the trial

Unlimited, for as long as you own your devices

Ask the center

Some people need or prefer in-person care, and a big-box hearing center is the right call for them. For most people, we deliver the same kind of devices and expert fitting from home. Different paths, same quality of care.

If you are weighing the two, ask any seller three questions. How many follow-ups happen inside the trial? Who books them? And after it ends, who adjusts the hearing aids? Our guide to Costco hearing aids covers the wider comparison.

A pair of dark gray true wireless in-ear earphones inside an open matching charging case, shown on a clean white background.

What to Test During Your Hearing Aid Trial

Test the places that brought you here, not just the living room. The trial earns its value in the rooms where you struggled.

A trial checklist worth following:

  • Your hardest room first. The restaurant, the church hall or the family dinner you dread. Note what you heard and what you missed.

  • Phone calls and streaming. Pair your phone in week one. Bluetooth trouble is far easier to fix early.

  • A long day. Wear them from morning to bedtime and check the battery at night.

  • Your own voice. Talk a lot. Note whether it still sounds boomy after two weeks.

  • Comfort. Wear them through a full afternoon. Sore spots usually mean a dome or receiver change.

  • Quiet moments. Notice the sounds you had stopped hearing, like turn signals and birds.

Bring every note to your follow-ups. Your provider adjusts based on what you report, so a vague "they're fine" wastes an appointment. "I lost the left side of the table at dinner" gives them something to fix.

What Happens If the Trial Does Not Work Out

You can return your hearing aids for a full refund within 60 days of delivery. We need to receive them inside that window, rather than have them postmarked by day 60. Hearing aids must come back completely undamaged. All chargers, cables and manuals must come back with them. Eligibility is at Injoy's sole discretion.

Before you decide to return, talk to your provider. Many "these are not working" moments come down to a setting, a dome or a program that a follow-up can change. If the device itself is the wrong fit for your hearing, your provider will say so plainly.

Plan the return with the calendar in mind:

  • Decide early, so the package reaches us inside the 60 days.

  • Keep the box and accessories together from day one.

  • Call us first. Our team walks you through the return so nothing gets missed.

Start Your Trial With the Right Fit

A good trial starts with the right hearing aid. Not sure which model or level to try? Talk to one of our hearing care experts. They will look at your audiogram and your week, then recommend what to try first. If you already have an audiogram, you can upload your audiogram and we will take it from there.

The hearing aids are identical to what any clinic sells. The professional care is identical. The price is not. That's the Injoy difference. Get personalized help choosing the right hearing aid and start your 60 days with a plan.

 

A fingers over a screen banner that says, "Start my free trial."

 

Free Trial Hearing Aids: Your Questions

Do free trial hearing aids cost anything extra?

The trial costs nothing extra. You buy the hearing aids. If you return them inside 60 days under our return terms, you get a full refund. There is no separate trial fee. Our team can walk you through exactly how it works before you order.

Does the trial cover every hearing aid you sell?

Yes. Every product we sell comes with a 60-day trial, including the over-the-counter Sennheiser. That covers every prescription model in our hearing aid catalog too. Ask us which ones suit your hearing.

Do I need an audiogram to start a trial?

You need either an audiogram from a licensed hearing professional or our free online hearing test. We use it to program your hearing aids before they ship. Our team can tell you whether the audiogram you have will work.

Can I use HSA or FSA funds for a trial purchase?

Injoy Hearing accepts HSA and FSA funds. Check your own plan's rules before you order. We provide itemized receipts for reimbursement claims where a plan allows it.

What happens after my 60-day trial ends?

Your care continues. Adjustments stay unlimited for as long as you own your devices, with no time limits and no session caps. Your hearing aids also carry their manufacturer warranty, which starts on the delivery date. We stay your team for the life of your hearing aids.

Can I try hearing aids before I buy them?

With Injoy, the trial happens after purchase, at home, with a full refund available inside 60 days. That lets you test them in your real life rather than a quiet fitting room. Our hearing care experts can help you pick the right pair to try first.

 

Jen Zimmerman wearing glasses and curly hair wearing a denim shirt

Jennifer Zimmerman

Evidence-Based Content Strategy & Education

Jen Zimmerman, MA, is the content and patient education manager for Injoy Hearing. After a decade as a classroom teacher, she began writing on educational and health topics for websites like USA Today and The Bump. In her free time, she hangs out with her three kids and reads too many mystery novels.

Back to blog