Try Risk-Free for 60 days
Sixty days. Real life. No pressure.
Wear them to dinner, to church, on the phone with your sister, and around the grandkids who have never once used an indoor voice. That is where hearing aids prove themselves, not in a quiet room. If they are not right, return them inside the 60-day window for a full refund. Our return policy has the full terms, including what has to come back in the box and how accessories differ.
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4 Year Warranty
We've got your back while your ears enjoy the show.
Your warranty starts the day your package arrives, not the day you clicked buy. Prescription hearing aids are covered by a 4-year manufacturer warranty, plus 3-year loss and damage coverage on most models. Sennheiser All-Day Clear, the one OTC device we carry, comes with 1 year of each. Because we are an authorized retailer, your claim goes through the manufacturer's own channels, which is the difference between a warranty and a nice sentence on a receipt.
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Warranty Fees
Got butterfingers? We’ve still got you.
If your loss and damage coverage applies, we replace the device with a similar product for a $495 deductible per unit. Each hearing aid or accessory is eligible for one replacement, and that replacement keeps your original warranty start date rather than starting a new clock. Replacements cannot be returned or credited, and we need the damaged device back before the new one ships. -
Warranty Period
Need a fix?
We can service your Injoy hearing aids for up to 4 years after purchase. Send them in and you get a repair quote before anyone picks up a screwdriver. Approve it and the work starts. Say no and they come back to you, no charge for asking.
Warranty Coverage
Your warranty begins the day your hearing aids arrive and covers manufacturing defects and repairs. Drops, spills and the device that disappeared somewhere between the parking lot and the front door fall under loss and damage coverage instead.
To start a claim, call our service team at (913) 871-2105, Monday through Friday, 8 AM to 7 PM Central, or email Info@InjoyHearing.com. Bring your order number and model if you have them handy. We will tell you whether this is a ten-minute phone call, a cleaning, or a trip back to the manufacturer.
One thing first: talk to us before you mail anything back. Repairs and returns that arrive unannounced can be delayed or refused, and nobody wants their hearing aids wandering the postal system without a name tag. We will send the right instructions so your device stays tied to your order.
Get in touch with us. Injoy your life again.
At Injoy, making hearing accessible is our mission. Through remote fittings and guided sessions with our licensed hearing care providers, we deliver personalized hearing solutions right to your doorstep. Our team blends years of experience with the latest technology to ensure a seamless and convenient process, no matter where you are.
Ready to rediscover the sounds of life? With our 60-day risk-free trial, you can experience how our tailored solutions fit into your lifestyle. Contact Injoy today and take the first step toward better hearing.