Frequently Asked Questions

FAQs about Injoy

If you don’t find the answer you’re looking for, you can definitely still call or email us, though.

We love talking to you over the phone and through email. But we also know that both of those aren’t everyone’s thing. So, we figured we could save you a little time by making this page of our most frequently asked questions. Truly, it was a labor of love.

FAQs

Injoy Hearing accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Using your credit card ensures a straightforward and widely accepted method for your hearing aid purchase.

 

Injoy Hearing seamlessly integrates Apple Pay as a payment option. Experience the ease and security of completing your transaction with just a touch using your Apple device.

Make purchases with your Android device. Simplify the checkout process with the convenience of Google Pay.

Make purchases with your Android device. Simplify the checkout process with the convenience of Google Pay.

Injoy Hearing also supports PayPal, a widely used online payment platform. By choosing PayPal, you can securely complete your hearing aid purchase without directly sharing your financial information with us.

Injoy Hearing accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.

APRs range from 0% to 29.99%, depending on credit qualifications, loan amount, and term.

Down payments may be required and are dependent on the purchase price and/or product.

Applying for financing is easy. Simply complete our credit application online to get started.

Yes, for those who qualify, Injoy Hearing offers the possibility of no-interest financing for hearing aids.

Comenity Capital Bank, a Bread Financial™ company, collaborates with Injoy Hearing to provide financing solutions for hearing aids.

The Choice hearing aids are equipped with AutoSense OS 5.0, an intelligent feature that enables them to automatically adapt to various listening environments. These hearing aids use built-in sensors and algorithms to detect changes in your acoustic surroundings.

Yes, you can control The Choice hearing aids through the myPhonak app, which is available for both iOS and Android smartphones. It offers a user-friendly interface that enhances your ability to customize your hearing experience to suit your preferences and listening environments.

 

Absolutely, The Choice offers an impressive 20 channels for customization, allowing you to fine-tune the settings according to your unique hearing requirements.

The Workhorse hearing aids are advanced hearing solutions by Injoy Hearing. They stand out due to their rechargeable technology, exceptional sound quality, and a range of innovative features designed to enhance your hearing experience.

The Workhorse hearing aids cater to a wide range of hearing loss levels, but it’s crucial to consult with a hearing care professional to determine if they are the right fit for your specific needs.

Yes, The Workhorse hearing aids are designed for comfort and discretion. They are made to sit comfortably behind your ears, ensuring you can wear them throughout the day without discomfort.

 

Yes, The Workhorse hearing aids support remote programming and telecare visits, allowing you to receive professional assistance and adjustments without visiting a physical clinic.

The Workhorse hearing aids have a three-year manufacturer’s warranty and a three-year loss-and-damage protection package to ensure you get the most out of your hearing solution.

Ultimately, the choice to get a hearing aid is up to you. We know that there are concerns about things like financials and aesthetics. Ultimately, you know what’s best for yourself. With that being said, your health and quality of life can greatly benefit from a hearing aid if you start to notice signs of hearing loss.

Some of the common problems that result from a loss of hearing include headaches, muscle tension, impaired memory on the physical side. Mentally, issues like depression, fatigue, and social withdrawal are also possible.

Usually, it’s not too hard to tell if you need a hearing aid. If you’re noticing issues that are affecting your daily life—such as conversations are starting to sound like mumbles or you need to blast the TV volume on 65 so you can hear—you likely have a hearing issue. You can learn more on about the signs of hearing loss on our site!

 

There are several reasons why hearing loss may occur, and there are numerous additional risk factors that may speed up the process. Damage to the inner ear from aging and exposure to loud noise may cause wear and tear on the hairs or nerve cells in the cochlea. This part of the ear sends sound signals to the brain. Gradual buildup of ear wax, ear infections, tumors, and ruptured eardrums may also cause hearing loss. Build-up of pressure, infection, or even poking your eardrum with an object can cause your eardrum to rupture and affect your hearing.

Factors that may damage or lead to loss of the hairs and nerve cells in your inner ear include:

 

  • Degeneration of inner ear structures over time
  • Exposure to loud noises
  • Your genetic makeup
  • Occupational noises
  • Recreational noises (such as firearms, load music, motorcycling, etc.)
  • Certain medications (such as Viagra, fentamicin, and certain chemotherapy drugs) –
  • Certain illnesses (such as meningitis)

Yes, The Security hearing aids feature a waterproof design, making them suitable for water-based activities and active lifestyles, and ensuring durability even in wet conditions.

The Security hearing aids support multiple simultaneous Bluetooth connections, allowing you to pair them with up to eight different devices and have up to two active connections at the same time.

Injoy offers a 30-day money-back guarantee on all of our hearing aids. The device must be returned within 30 days of the delivery date to ensure a full refund. If you’re looking for a new hearing aid, our team will work with you to find a new, customized hearing device that better suits your needs.

Adaptive Phonak Digital 2.0 signifies an advanced technology in sound engineering. Thanks to this proprietary fitting formula, users with mild to severe hearing loss groups can significantly reduce their effort to hear in noisy environments. This development marks an innovative leap in audiology, promoting a seamless audio experience, irrespective of surroundings.

Let’s face it, cost is a huge barrier for many people with hearing issues. And there’s no way around it, but hearing aids can be expensive with a price range of anywhere from $1,000-$4,000. How much your hearing aid will cost ultimately depends on a number of factors, such as the type, the design, any additional features, and more. Additionally, much of the cost also includes the full-service care you’ll receive with your hearing aid. This includes repairs, tune-ups, and regular cleaning.

Fortunately, there are ways to help ease the financial blow. Injoy offers financing plans based on your individual lifestyle and financial needs. Our plans range from 18-36 months 0% financing with zero money down.

When you lose your hearing, it’s very likely you’ll end up losing in both ears. That’s one reason to get two hearing aids. Not only that, but your overall hearing and sound localization will likely be better with two hearing aids (even if you’re in a noisy area). This is why Injoy and most of our virtual care competitors only sell hearing aids in pairs.

AutoSense OS 5.0 acts as the intelligent core of our rechargeable hearing aids, dynamically scanning the environment to create up to 200 unique setting combinations. This advanced system accommodates the individual’s unique listening environment seamlessly and advantageously, providing a personalized hearing experience that adjusts according to changing soundscapes.

Phonak SmartSpeech Technology is our solution to making conversations effortless and aural experiences richer. It comprises several features that, together, aid in making the hearing process more intuitive. As part of our hearing aids, these technologies work in unison to help users participate in conversations and improve hearing across various situational contexts.

The myPhonak app is the digital companion to our Injoy Hearing aids, allowing users to customize and adjust their Bluetooth hearing aids according to personal preference.

Tap Control provides an effortless way to interact with your Injoy Hearing aids, offering commands such as activating voice assistant applications, answering and ending phone calls, and pausing and resuming streaming media. This not only simplifies the handling of the device but also makes multitasking an effortless experience.

Tap Control provides an effortless way to interact with your Injoy Hearing aids, offering commands such as activating voice assistant applications, answering and ending phone calls, and pausing and resuming streaming media. This not only simplifies the handling of the device but also makes multitasking an effortless experience.

A: Regular cleaning is essential. Follow the manufacturer’s guidelines to ensure optimal performance and longevity.

A: Regular cleaning is essential. Follow the manufacturer’s guidelines to ensure optimal performance and longevity.

Universal Connectivity ensures automatic streaming and hands-free calls to both ears from any Bluetooth® device. This feature furthers the seamless integration of Injoy Hearing aids with other devices, allowing users to stay connected and enjoy uninterrupted, high-quality sound experience at all times.

A: Yes, the devices are built to withstand a wide range of temperatures, ensuring consistent performance in diverse weather conditions.

The SpeechSensor optimizes the hearing experience by enhancing the ability to perceive speech in noise, especially from the sides or behind the user. This development ensures users can engage in and follow conversations more accurately, even in noisy environments — a significant advancement for those struggling to maintain audibility amidst ambient noise.

 

A: Absolutely. Injoy Hearing’s water-resistant hearing aids feature customizable settings, allowing you to adjust volume and other settings to suit your preferences.

A: While these devices are water-resistant, it’s advisable to use additional protection, such as an umbrella or a hat, during heavy rain to prevent unnecessary exposure.

With the Speech Enhancer feature, hearing aids offer users the ability to hear soft, distant speech with ease, even in quiet situations. This enhancement transforms the listening experience, making it much more comprehensive and enabling users to capture nuances they would otherwise miss.

StereoZoom 2.0 offers a groundbreaking solution for challenging noisy environments. This feature results in a smooth activation of the hearing aid microphones, focusing primarily on the speech originating from the speaker in front of the user. It amplifies essential communication, even in cacophonous settings where background noise can often be distracting.

Dynamic Noise Cancellation automatically reduces background noise, maintaining an environment conducive to comfortable listening. This feature makes it easier to hear speech clearly, especially in front of the user, thus elevating the overall audibility and meaning users can participate in conversations without exerting extra effort.

Motion Sensor Hearing differentiates between movement and stillness, adjusting the hearing aid’s microphones to optimize sound reception in noisy environments. This innovative feature aids in ensuring the user’s aural experience is not compromised regardless of physical activity, bringing hearing technology in sync with the user’s lifestyle.

Roger Technology employs RogerDirect for direct streaming from Roger microphones, significantly enhancing auditory reception in noisy environments and over long distances. This is a game-changer for users consistently in louder settings or those who require amplified sound over considerable lengths.

ActiveVent Performance + provides an intelligent balance between speech clarity and listening comfort, enhancing the sound quality of streaming media. This feature means users no longer have to compromise between understandable speech and audio comfort, providing an optimized hearing experience across all forms of auditory entertainment.

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What is everyone saying?

Mark W.
Mark W.
1720034502
I bought another brand of hearing aids recently but I was unimpressed with their service. Researched Phonak and was impressed. Bought a pair and their service was excellent. Cynthia help me every step of the was with professionalism and care. She was patient and went but the call to help me get started. Very impressive. Aids are exceptionally good compared to all other brands. L90 do everything I need.Mark W
Theodore W.
Theodore W.
1712274624
I recently purchased a pair of Phonak L-90hearing aids from Injoy.The aids themselves are fabulous, the price was definitely very reasonable, and the customer service has been outstanding!I highly recommend this company and these hearing aids.
JO ANN C.
JO ANN C.
1708024474
Chris was great to work with. He helped us every step of the way.We were able to reach out to him and get all our questions answered quickly. It was truly a pleasure working with him. He is very professional and I would highly recommend him.
Alex S.
Alex S.
1706287406
I recently purchased my latest pair of hearing aids (Phonak L90) and the experience from start to finish was absolutely fantastic! The initial call was smooth, and I easily obtained the information I needed about the hearing aids and Injoy's remote services. Everything was done online at my convenience, allowing me to avoid traveling to appointments and taking up valuable work time to get fitted. When an adjustment was needed, it was done online to perfection. They also offered the most competitive price I found. I am thrilled with my new hearing aids and the quality of care I received from the team at Injoy!
Helen L.
Helen L.
1706286569
Impressive personalized service. VERY knowledgeable and efficient handling of things. Having met over 10 different audiologists and service providers over the years, I can hands-down, say that this is the best service I've experienced.
Kimon R.
Kimon R.
1697125015
Very helpful! Chris was great explaining everything to me and I was overly satisfied with the whole experience in purchasing my new hearing aids!
I haven't bought hearing aids yet and am still in the research stage. Chris Adams, their Sales Manager was knowledgeable very patient with all my questions. Injoy Hearing is definately on my consideration list for purchase. Thanks, Chris
Donald G.
Donald G.
1678482880
We were home for our experience, Brent was absolutely profession and clear in all of his communications with us as he explained and demonstrated everything about our new heading aids.
Dick B.
Dick B.
1663190809
I have been wearing hearing aids for several years. I have had cheap ones and very expensive ones. These Injoy hearing are very comfortable and the clearest sounding aids I have ever had. I am extremely satisfied with them and Injoy was very helpful helping me with my purchase. If you need help with your hearing I would strongly recommend getting in touch with Injoy Hearing !!
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Injoy specializes in crafting custom Phonak hearing aid solutions tailored to the unique hearing needs of our patients. With a team recognized as the best in the business and decades of experience in helping people nationwide, we’re dedicated to improving your hearing and, consequently, enhancing your quality of life.

To start your journey towards better hearing with confidence, Injoy is proud to offer a 30-day risk-free hearing aid trial. This allows you to experience the difference our Phonak hearing aids can make, ensuring they meet your expectations and fit your lifestyle perfectly.

Improve your hearing and improve your life today by contacting Injoy to learn more about our risk-free trial!

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