Signia Active Pro IX vs Resound Vivia: Which Earbud-Style Hearing Aid Wins?

 Your audiologist suggested two premium hearing aids. One looks like wireless earbuds. The other promises cutting-edge AI. Both cost thousands at clinics. Which one actually delivers better hearing in the moments that matter most?

The Signia Active Pro IX and Resound Vivia represent two different philosophies in modern hearing care. While both leverage artificial intelligence and advanced connectivity, they take distinct approaches to solving the same problem. Understanding these differences helps you select the right technology for your lifestyle. Even better, Injoy Hearing offers both options at thousands less than clinic prices with the same licensed, certified care and remote programming support.

What Makes the Signia Active Pro IX Stand Out?

The Signia Active Pro IX breaks from traditional hearing aid design completely. It mirrors the look of premium wireless earbuds. The instant-fit design eliminates custom molding appointments entirely.

Design and Physical Features

The Active Pro IX commits fully to modern aesthetics:

• Completely in-ear design with zero behind-the-ear components
• Six color options from subtle neutrals to bold statement shades
• Sleeve 3.0 instant-fit system with multiple size options
• IP68 certification for sweat, dust, and moisture protection
• Compact enough to wear comfortably with glasses and hats
• Resembles premium consumer earbuds rather than medical devices

RealTime Conversation Enhancement Technology

RealTime Conversation Enhancement drives the Active Pro IX experience. This technology identifies multiple moving speakers simultaneously. It tracks conversations as people shift positions during group discussions.

According to Signia’s research, this approach delivers twice the speech enhancement benefit in noisy group settings compared to competitors. Testing from HearAdvisor confirms these claims, awarding the Active Pro IX a SoundGrade of “A” and ranking it in the top 10% of all prescription hearing aids tested.

Advanced Processing Features

The IX platform delivers sophisticated sound management:

• 48 processing channels for precise frequency customization
• Own Voice Processing 2.0 for natural voice perception
• Auto EchoShield for reverberant environments
• Spatial SpeechFocus for directional control
• Conversation Dynamics Analyzer for group settings
• Dynamic Focus Streams that adapt in real time

Battery and Charging Capabilities

Power management exceeds most competing models:

• 29 hours total battery life on full charge
• Five hours of continuous streaming included
• 30-minute quick charge provides seven hours of use
• Portable charging case holds three additional charges
• Wireless Qi charging compatibility
• Three-hour full charge time from empty

How Does the Resound Vivia Deliver Premium Performance?

The Resound Vivia takes a different path to better hearing. It maintains the traditional micro receiver-in-ear form factor while packing in cutting-edge artificial intelligence.

Compact Traditional Design

The Vivia emphasizes minimal size in a familiar architecture:

• World’s smallest AI-powered micro receiver-in-ear design
• Thin wire connects behind-the-ear component to receiver
• Ten color options including navy blue and red
• IP68 rating with protective nanocoating on all components
• Replaceable microphone filters for easy cleaning
• Large multi-function button easier to press than rocker switches

Intelligence Augmented Processing

The headline feature is Intelligence Augmented processing. This combines the brain’s natural sound filtering abilities with artificial intelligence support.

ReSound’s Organic Hearing philosophy supports natural hearing processes rather than replacing them. The technology augments what your brain already does well.

Deep Neural Network Features

The DNN chip represents a significant technological achievement:

• Trained on 13.5 million spoken sentences
• Processes 4.9 trillion operations per day
• Reduces thousands of specific annoying sounds automatically
• Tones down fan noise, cutlery clatter, traffic hum, wind interference
• Intelligent Focus feature for manual activation in tough environments
• Four-microphone binaural beamformer for directional control

Battery Life and Charging

The Vivia offers impressive power management:

• 30 hours of use on full charge with normal use
• 20 hours when streaming 50% or using Intelligent Focus
• 10-minute quick charge provides 2.7 hours of use
• Desktop charger with magnetic contact points
• USB-C connection on back (not bottom)
• LED indicators show charging status

Which AI Technology Performs Better in Real Situations?

Both hearing aids leverage artificial intelligence, but they apply it differently. Understanding these differences helps you match technology to your specific hearing challenges.

Signia Active Pro IX AI Approach

The Active Pro IX processes multiple conversation streams simultaneously:

• Tracks moving speakers in real time automatically
• Adjusts amplification and noise reduction continuously
• No manual activation required for conversation enhancement
• Excels in dynamic group conversations
• Performs well when people shift positions frequently
• Testing shows well above average speech-in-noise performance

Resound Vivia AI Strategy

The Vivia concentrates on learned noise patterns:

• Identifies and reduces thousands of specific environmental sounds
• Requires manual activation of Intelligent Focus feature
• Shines in statically noisy environments like restaurants
• Works well when speakers remain mostly in place
• Provides control over when enhanced processing activates
• Users decide when they need the AI boost

Independent Testing Results Comparison

Testing Category	Signia Active Pro IX	Resound Vivia
Overall Score	4.6 out of 5	Not disclosed
SoundGrade	A (top 10%)	Positive ratings
Speech in Quiet	Well above average	Above average
Speech in Noise	Well above average	Less dramatic than expected
Music Streaming	Above average	Not separately rated
Occlusion	Above average	Above average
User Control	Automatic adjustment	Manual activation option

Processing Power Differences

The technical specifications reveal important distinctions:

• Active Pro IX offers 48 processing channels
• Vivia provides 10 equalizer bands for programming
• More channels allow finer frequency adjustments
• Fewer bands may limit precision in high-frequency matching
• High frequencies are crucial for speech clarity
• Processing power affects customization potential

The Active Pro IX isn’t the only Signia device leveraging advanced AI processing. If you’re comparing multiple premium options, the Signia Pure Charge&Go IX vs Phonak Sphere Infinio comparison explores how different manufacturers approach AI-driven noise reduction. This helps you understand where the Active Pro IX fits within the broader landscape of intelligent hearing technology.

How Do Design and Comfort Compare Day to Day?

Physical design affects not just appearance but daily wearability. Both models take different approaches to comfort and discretion.

Signia Active Pro IX Wearing Experience

The earbud design creates a unique wearing experience:

• Sits completely in ear canal with no external components
• Sleeve 3.0 sizing accommodates various ear shapes
• Multiple sleeve sizes available for personalized fit
• Works seamlessly with glasses without interference
• Doesn’t conflict with hats, helmets, or headwear
• May feel more secure during vigorous physical activity
• Appeals to users wanting invisible medical devices
• Mimics familiar consumer electronics appearance

Resound Vivia Comfort Features

The traditional architecture offers different advantages:

• Small component sits discreetly behind ear
• Thin wire connects to in-canal receiver
• Weight distributes differently than in-ear only designs
• Practically invisible when worn despite external component
• Lightweight build enhances all-day comfort
• Replaceable microphone covers simplify maintenance
• No need to dig out debris with tiny brushes
• Works well with glasses due to minimal behind-ear size

Physical Specifications Side by Side

Design Element	Signia Active Pro IX	Resound Vivia
Style Type	Earbud (fully in-ear)	Micro receiver-in-ear
Behind-Ear Component	None	Very small housing
Canal Component	Sleeve with integrated electronics	Receiver with wire
Fit Type	Instant-fit with sizing	Instant-fit with optional custom molds
Cleaning	Sleeve replacement	Replaceable mic filters
Glasses Compatibility	Excellent	Excellent
Active Lifestyle Suitability	Very high	High
Perceived Discretion	Consumer earbud appearance	Nearly invisible traditional aid

Color and Aesthetic Options

Both models offer personalization:

Signia Active Pro IX colors:

• Six options total
• Range from subtle to bold
• Statement shades available
• Match consumer electronics trends

Resound Vivia colors:

• Ten options available
• Sparkling Silver, Sand, Gold, Bronze
• Warm Grey, Graphite, Espresso, Deep Black
• Navy Blue and Red for bolder choices

What About Connectivity and Streaming Quality?

Modern hearing aids must integrate seamlessly with digital life. Both models excel here but offer different connectivity strengths.

Signia Active Pro IX Connectivity Features

Bluetooth capabilities cover all major platforms:

• iPhone MFi technology for Apple devices
• Android ASHA for compatible Android phones
• Bluetooth LE Audio for newest devices
• Hands-free calling through CallControl tap gestures
• Simply tap hearing aid to answer calls
• Five-hour streaming allocation in 29-hour battery life
• Above-average music streaming quality in testing
• Wireless Qi charging for convenience

Advanced App Control Features

The Signia App provides exceptional environmental control:

• Directional hearing adjustments available
• Focus narrows to precise 15-degree arc
• Exceeds control offered by most hearing aids
• Real-time environment customization
• Volume and program switching
• Signia Assistant AI-powered support
• Settings suggestions based on usage patterns
• Continuous learning improves recommendations

Resound Vivia Connectivity Advantages

The Vivia brings future-proof technology today:

• Bluetooth LE Audio for crystal-clear streaming
• Full Auracast support (first major manufacturer)
• Can receive Auracast broadcasts immediately
• Future-proofed as public Auracast systems expand
• Hands-free calling with tap controls
• Reliable connection with low battery drain
• Streaming up to 50% of 20-hour battery life
• Desktop and portable charging options

Resound Smart 3D App Capabilities

The app includes unique features:

• Camera-based fit checker using phone camera
• Verifies proper hearing aid placement visually
• Auracast Assistant functionality
• Makes any compatible phone Auracast-enabled
• Share or join Auracast broadcasts
• Remote programming support
• TeleCare video consultations
• Environmental presets and adjustments

Accessory Ecosystem Comparison

Accessory Type	Signia Active Pro IX	Resound Vivia
Portable Charger	Included (3 charges)	Desktop magnetic charger
Wireless Charging	Qi-compatible	USB-C connection
TV Streaming	Standard Bluetooth	TV-Streamer+ (56% improvement)
Remote Microphone	Available separately	Multi-Mic+ (7.7dB SNR improvement)
Auracast Support	LE Audio compatible	Fully Auracast-enabled accessories
Quick Charge	30 min = 7 hours	10 min = 2.7 hours

How Do Real Users Experience Each Hearing Aid?

Professional testing provides objective data. Real-world experiences reveal how these hearing aids perform in daily life.

Signia Active Pro IX User Feedback

Testing and reviews highlight several strengths:

• 95% of users report improved performance in group settings
• Automatic conversation tracking works without user intervention
• Earbud design reduces stigma around wearing hearing aids
• Quick charging supports all-day use without anxiety
• Tap controls feel intuitive for phone calls
• Directional control app feature provides unusual flexibility
• Own Voice Processing 2.0 makes own voice sound natural
• Reduces conversation fatigue significantly

Common Active Pro IX Use Cases

The technology excels in specific situations:

• Family gatherings where people move around constantly
• Business meetings with multiple speakers shifting positions
• Outdoor events with changing noise patterns
• Social situations requiring automatic adjustment
• Active lifestyles with sports and exercise
• Environments where visible hearing aids feel uncomfortable
• Situations requiring hands-free calling frequently
• Extended media streaming sessions

Resound Vivia User Experiences

Real-world feedback emphasizes different strengths:

• Speech clarity improvements noticeable in quiet settings
• DNN noise reduction handles specific sounds effectively
• Intelligent Focus provides control when needed
• Extremely small size appreciated for discretion
• Comfortable for all-day wear without fatigue
• Replaceable mic filters simplify maintenance
• Large button easier to operate than tiny switches
• Auracast readiness appeals to forward-thinking users

Ideal Vivia Usage Scenarios

The hearing aid suits particular environments:

• Restaurant dining with steady background noise
• Workplace environments with predictable sound sources
• Situations where manual control feels preferable
• Users comfortable activating features when needed
• Traditional hearing aid users wanting latest technology
• People who prefer micro receiver-in-ear designs
• Environments where specific noises consistently interfere
• Users planning to leverage Auracast broadcasts

Complete Feature Comparison Chart

Feature Category	Signia Active Pro IX	Resound Vivia
Design & Fit
Style Type	Earbud (fully in-ear)	Micro receiver-in-ear
Behind-Ear Component	None	Minimal housing
Custom Molding Required	No (instant-fit)	Optional for severe loss
Color Options	6 choices	10 choices
Water Resistance	IP68 certified	IP68 with nanocoating
Weight	Lightweight	Very lightweight
Processing & AI
AI Technology	RealTime Conversation Enhancement	Deep Neural Network
Processing Channels	48 channels	10 equalizer bands
AI Activation	Automatic	Manual (Intelligent Focus)
Own Voice Processing	OVP 2.0 included	Standard processing
Noise Reduction	Dynamic, multi-stream	Learned pattern reduction
Speech Enhancement	Automatic tracking	DNN-based filtering
Battery & Charging
Battery Life (Normal)	29 hours	30 hours
Battery Life (Streaming)	5 hours streaming time	20 hours at 50% streaming
Quick Charge Time	30 min = 7 hours	10 min = 2.7 hours
Full Charge Time	3 hours	Overnight
Charging Case	Portable (3 charges)	Desktop magnetic
Wireless Charging	Qi-compatible	USB-C wired
Connectivity
Bluetooth Type	MFi, ASHA, LE Audio	LE Audio
Auracast Support	LE Audio compatible	Fully Auracast-enabled
Hands-Free Calling	Tap controls	Tap controls
Streaming Quality	Above average	Reliable, low drain
App Control	Signia App	Smart 3D App
Remote Programming	Yes (TeleCare)	Yes (TeleCare)
Special Features
Directional Control	15-degree precision	Standard beamforming
AI Assistant	Signia Assistant	None (manual control)
Fit Verification	Standard	Camera-based checker
Unique Advantage	Automatic conversation tracking	Auracast broadcasts
Testing Results
SoundGrade	A (top 10%)	Positive ratings
Speech in Quiet	Well above average	Above average
Speech in Noise	Well above average	Good performance
Music Streaming	Above average	Not separately rated
Overall Score	4.6 out of 5	Not disclosed

What Does Pricing Look Like for Each Model?

Traditional clinics charge premium prices for both hearing aids. Understanding the actual cost versus clinic markup helps you make informed decisions.

Typical Clinic Pricing Structure

Most clinics bundle hearing aids with service packages:

Signia Active Pro IX clinic prices:

• Retail range: $7,000 to $8,500 per pair
• Includes bundled office visits
• Built-in service appointments for 1-3 years
• Custom fitting and adjustments
• Overhead costs add thousands to device price

Resound Vivia clinic prices:

• Retail range: $6,150 to $8,650 per pair
• Technology level affects final price
• Level 9 (premium) costs significantly more
• Service packages increase total cost
• Physical location expenses built into pricing

Injoy Hearing Direct Pricing Benefits

Ordering online eliminates markup for overhead:

• Same manufacturer hearing aids sold in clinics
• Thousands less than traditional retail pricing
• Licensed, certified hearing care providers included
• Remote programming equals in-office precision
• 45-day trial period with easy returns
• Three-year manufacturer warranty included
• Loss and damage protection provided
• No sacrifice in professional care quality

Cost Breakdown Comparison

Cost Element	Traditional Clinic	Injoy Hearing
Device Cost	$3,000-$4,000	$3,000-$4,000
Professional Services	Bundled ($3,000 more)	Remote (included)
Office Overhead	Built into price	Eliminated
Warranty & Protection	Standard	Standard + loss/damage
Trial Period	7 days typical	45 days guaranteed
Adjustments	In-office required	Remote via video
Total Per Pair	$6,000-$8,500+	Thousands less

Long-Term Ownership Costs

Consider expenses beyond initial purchase:

Signia Active Pro IX ongoing costs:

• Replacement sleeves as needed
• Battery replacement after 3-5 years
• Possible service fees after warranty
• Accessory purchases optional
• Firmware updates typically free

Resound Vivia ongoing costs:

• Replaceable microphone filters
• Battery replacement after 3-5 years
• Optional accessory purchases
• TV-Streamer+ and Multi-Mic+ available
• Standard service fees after warranty

Which Hearing Aid Should You Choose Based on Your Needs?

Matching technology to your specific situation ensures satisfaction. Both hearing aids excel in different scenarios.

Choose Signia Active Pro IX If You:

The earbud-style Active Pro IX suits specific preferences:

• Want hearing aids that look like consumer earbuds
• Frequently attend dynamic social gatherings
• Need automatic conversation tracking without manual controls
• Prefer completely in-ear design with no external components
• Stream music or media for extended periods regularly
• Value the highest number of processing channels available
• Want Own Voice Processing 2.0 for natural voice perception
• Engage in active lifestyles with sports and exercise
• Appreciate wireless Qi charging convenience
• Prefer technology that adjusts invisibly in background

Choose Resound Vivia If You:

The micro receiver-in-ear Vivia fits different priorities:

• Prefer traditional hearing aid architecture in minimal size
• Want the world’s first fully Auracast-compatible hearing aid
• Like having manual control over AI enhancement activation
• Face consistent noise challenges in predictable environments
• Appreciate replaceable microphone filters for easy maintenance
• Want the longest baseline battery life available
• Need camera-based fit verification through app
• Plan to leverage Auracast broadcasts as they expand
• Prefer larger, easier-to-press control buttons
• Value future-proof connectivity technology

Lifestyle Matching Guide

Your Primary Situation	Best Match	Why It Works
Dynamic family gatherings	Active Pro IX	Automatic tracking of moving speakers
Business meetings (multiple speakers)	Active Pro IX	RealTime Conversation Enhancement
Restaurant dining regularly	Either model	Both handle steady background noise well
Active sports and exercise	Active Pro IX	Completely in-ear design more secure
Traditional hearing aid user	Vivia	Familiar architecture with latest tech
Heavy music streaming	Active Pro IX	5-hour streaming allocation
Want invisible appearance	Active Pro IX	Earbud design less medical-looking
Future technology adoption	Vivia	Full Auracast support now
Need easy maintenance	Vivia	Replaceable mic filters
Prefer automatic adjustments	Active Pro IX	No manual activation required

How Does Professional Support Work with Online Ordering?

Many people worry about getting proper care when ordering hearing aids online. The reality is that remote programming often delivers better results than traditional clinic visits.

Remote Programming Advantages

Video consultations provide superior fitting experiences:

• You wear hearing aids in actual problem environments
• Provider hears exactly what you’re experiencing
• Adjustments address real-world challenges immediately
• No need to recreate situations in clinic setting
• More convenient than scheduling office appointments
• Often yields faster, more accurate results
• Saves time and travel costs significantly

How Injoy Hearing Provides Professional Care

Licensed, certified providers handle your entire journey:

1. Initial consultation discusses your hearing challenges
2. Hearing test identifies specific loss patterns
3. Professional recommendations match technology to needs
4. Initial programming based on your audiogram
5. Video fitting session ensures proper function
6. Real-time adjustments in your environments
7. Ongoing support throughout ownership period
8. Troubleshooting and optimization as needed

What the 45-Day Trial Period Includes

The trial period removes risk completely:

• Test hearing aids in all your daily environments
• Family gatherings, work meetings, social events
• Restaurants, outdoor activities, quiet conversations
• Professional adjustments throughout trial period
• Easy returns if devices don’t meet expectations
• No-hassle process without sales pressure
• Full support from licensed hearing care providers

Ongoing Support After Purchase

Professional care continues long-term:

• Remote adjustments via video consultation
• Troubleshooting for any technical issues
• Programming updates as your hearing changes
• Questions answered by licensed professionals
• Warranty service coordination when needed
• Firmware updates applied remotely
• Continuous optimization based on feedback

Understanding Warranty Coverage and Protection

Both hearing aids include comprehensive warranty coverage. Understanding what’s protected helps you make confident decisions.

Standard Manufacturer Warranty

Three-year coverage protects your investment:

What manufacturer warranties cover:

• Manufacturing defects in materials
• Component failures during normal use
• Electronic malfunctions not caused by user
• Speaker and receiver issues
• Microphone problems
• Battery performance within specifications
• Charging case defects

What manufacturer warranties exclude:

• Physical damage from drops or impacts
• Water damage beyond IP68 rating
• Loss or theft of devices
• Normal wear and tear on sleeves or tips
• Damage from improper use
• Battery capacity degradation over time
• Cosmetic damage that doesn’t affect function

Injoy Hearing Additional Protection

Enhanced coverage provides peace of mind:

• Loss and damage protection included
• Covers accidents during critical first years
• Water damage from unexpected exposure
• Physical damage from drops or impacts
• Loss from misplacement situations
• Replacement parts ship quickly
• Professional coordination of warranty service
• No unexpected out-of-pocket repair costs

Extended Protection Options

Additional coverage available beyond standard warranty:

• Plans extend protection past initial three years
• Cost significantly less than replacement devices
• Make sense for active users
• Valuable in challenging environments
• Protect against accidental damage long-term
• Reduce total ownership cost

Making Your Final Decision Between These Two Premium Models

You’ve seen the detailed comparisons. Both hearing aids deliver exceptional performance through different technological approaches. Your choice ultimately depends on which features align with your daily hearing challenges.

When the Signia Active Pro IX Makes the Most Sense

The earbud-style Active Pro IX wins for specific users:

• Your biggest struggle happens in dynamic social settings where people constantly move around
• You want technology that automatically handles conversation tracking without buttons or app switching
• The earbud aesthetic appeals more than traditional hearing aid designs
• You stream music, podcasts, or videos for several hours daily
• Own Voice Processing 2.0 matters because you find your voice sounds unnatural with current hearing aids
• You prefer the highest processing channel count available for maximum customization

When the Resound Vivia Becomes the Better Choice

The micro receiver-in-ear Vivia suits different priorities:

• You value having the world’s first fully Auracast-compatible hearing aid as public venues adopt this technology
• Manual control over AI activation feels more comfortable than fully automatic systems
• Traditional hearing aid architecture in the smallest possible size appeals to you
• Replaceable microphone filters matter because you’ve struggled with hearing aid maintenance
• You want maximum baseline battery life for days with minimal streaming
• The camera-based fit checker provides reassurance you’re wearing them correctly

What Both Models Deliver Equally Well

Some features don’t differentiate the two:

• IP68 water resistance protects against sweat, rain, and dust
• Bluetooth connectivity works seamlessly with iPhone and Android
• Remote programming provides professional care from anywhere
• Three-year manufacturer warranties cover the same components
• Rechargeable batteries eliminate disposable battery costs
• Video consultations enable real-time adjustments in your environments

Try Before You Commit with Zero Risk

The 45-day trial period changes everything. You’re not guessing which hearing aid works better. You test them in actual problem situations. Family dinners reveal conversation tracking effectiveness. Work meetings show speech clarity performance. Noisy restaurants demonstrate background noise management.

If the first choice doesn’t meet expectations, trying the other model costs nothing extra. This flexibility beats traditional clinic purchases where you’re locked into one decision. Some people discover they prefer automatic adjustment. Others want manual control. The trial reveals your preference without financial risk.

What Happens After You Choose Your Model

Contact Injoy Hearing to start the process. A licensed hearing care provider reviews your hearing loss pattern and lifestyle needs. They recommend the appropriate technology level and discuss realistic expectations.

You receive hearing aids pre-programmed to your audiogram. The first video fitting session occurs within days. Your provider verifies function, makes initial adjustments, and teaches basic operation. Follow-up sessions fine-tune performance based on your real-world experiences.

Remote programming continues throughout ownership. Your hearing naturally changes over time. Annual check-ins ensure programming stays current with your needs. Professional support never expires or requires additional fees beyond the initial purchase.

Both the Signia Active Pro IX and Resound Vivia represent the latest hearing technology at prices thousands below traditional clinics. Same devices, same professional care, and same warranties. Different business model that eliminates overhead markup.

Don’t let hearing loss limit your conversations, career opportunities, or social connections. The right hearing aids restore clarity without the financial burden of clinic pricing. Start your journey to better hearing today with technology that actually matches how you live.

 

Frequently Asked Questions About the Signia Active Pro IX vs. the Resound Vivia

Can I use both hearing aids for phone calls and video meetings?

Both models support hands-free calling through Bluetooth connectivity. The Active Pro IX uses tap controls to answer calls on iPhone, Android, and LE Audio devices. The Vivia also features tap controls for call management. Both stream phone audio directly to your hearing aids with excellent clarity. Video meeting audio streams the same way, making remote work and family video calls easier to follow.

How do I know which technology level I need for my hearing loss?

Your specific hearing loss pattern determines technology requirements. The Active Pro IX comes in one premium tier with all features included. The Vivia offers multiple technology levels with Level 9 providing the DNN chip and Intelligent Focus. Taking a hearing test reveals your loss pattern. Injoy Hearing professionals then recommend the appropriate technology level based on your results and lifestyle needs.

Will my insurance cover either of these hearing aids?

Many insurance plans provide partial hearing aid coverage. Medicare typically doesn’t cover hearing aids, but Medicare Advantage plans sometimes do. Injoy Hearing can provide documentation for insurance reimbursement. You pay upfront and submit claims to your insurance carrier. The significantly lower pricing through Injoy Hearing often results in out-of-pocket costs similar to insurance copays at traditional clinics.

How long does the initial fitting process take?

The entire process takes approximately one to two weeks from order to wearing. You receive the hearing aids pre-programmed to your audiogram. The first video fitting session lasts 30 to 45 minutes. Your provider verifies function, makes initial adjustments, and teaches you basic operation. Follow-up sessions typically run 15 to 30 minutes as fine-tuning occurs.

Can I return the hearing aids if they don’t work for me?

The 45-day trial period allows full returns with no restocking fees. If the hearing aids don’t meet your needs, contact Injoy Hearing to initiate the return process. You receive a full refund minus any non-refundable fees disclosed upfront. Many people who return one model try another technology that better matches their needs. The goal is finding the right solution, not making a sale.

Do I need to visit an audiologist in person at all?

You don’t need in-person appointments for these hearing aids. The entire process happens remotely through video consultations. However, Injoy Hearing recommends getting a diagnostic hearing test from a local audiologist or hearing care provider if you haven’t had one recently. This ensures your hearing loss is properly documented. After that, all fitting, programming, and adjustments occur via video.

What happens if I need adjustments while traveling?

Remote programming works from anywhere with internet access. If you’re traveling and need adjustments, schedule a video consultation with your Injoy Hearing provider. They make changes remotely regardless of your location. This flexibility actually exceeds what traditional clinics offer since you’re not tied to a specific geographic location for service.

How do these compare to over-the-counter hearing aids?

Both the Active Pro IX and Vivia are prescription hearing aids requiring professional programming. They offer significantly more customization than over-the-counter options. The 48 processing channels in the Active Pro IX and advanced AI in both models exceed OTC capabilities substantially. Over-the-counter hearing aids work for mild hearing loss but lack the precision needed for moderate to severe loss or complex listening environments.

Can I adjust the hearing aids myself or do I need professional help?

Both apps allow basic user adjustments like volume, program selection, and environmental presets. The Signia App provides directional hearing control. The Smart 3D app includes fit verification. However, precise frequency adjustments require professional programming to match your audiogram correctly. Licensed providers at Injoy Hearing handle sophisticated adjustments remotely, ensuring the devices work optimally for your specific hearing loss pattern.

What if my hearing changes over time?

Hearing naturally changes as we age. Both hearing aids accommodate these changes through reprogramming. Schedule periodic check-ins with your Injoy Hearing provider, typically annually. They run new hearing tests and adjust programming accordingly. The devices continue working effectively as your hearing evolves. This ongoing support is included in your purchase, not charged separately.