Phonak Audéo Sphere Infinio I90

I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While... More

I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!

I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I... More

I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement

I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure... More

I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company.

These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that... More

These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!

I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help... More

I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way.

These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away... More

These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone).

I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive,... More

I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care.

They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices... More

They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well.

l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide... More

l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office.

Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working... More

Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you.

My experience was great with injoy hearing I was looking for some receiver's for my hearing aids I looked on several different places online came across In joy hearing their cost was better price than other's I looked at,... More

My experience was great with injoy hearing I was looking for some receiver's for my hearing aids I looked on several different places online came across In joy hearing their cost was better price than other's I looked at, Injoy Hearing also very very supportive to help you their products are great, their quality is great , and their prices great , also their service department is great also I made a mistake on my order, call them and they call me the next day they took care of my order with no problems I highly recommend if you need parts are buy hearing aids Injoy Hearing is the place for awesome service. Thanks Injoy Hearing.

I’m not very good at writing reviews but so far I’ve had a very good experience with Injoy hearing everyone I have been working with has been very professional and knowledgeable and friendly I haven’t received my hearing... More

I’m not very good at writing reviews but so far I’ve had a very good experience with Injoy hearing everyone I have been working with has been very professional and knowledgeable and friendly I haven’t received my hearing aids yet I am confident that everything will be fine