Hearing Aid Not Working? 7 Quick Fixes

When your hearing aid stops working, it can disrupt your day. The good news? Most issues are simple to resolve at home. Here’s how you can troubleshoot and fix common hearing aid problems:

• Power Issues: Check the battery for proper placement, expiration, or charge. Restart the device.
• Cleaning: Remove earwax or debris from the microphone, receiver, and other parts.
• Volume or Settings: Adjust volume, cycle through programs, or reset settings.
• Repositioning: Ensure the device fits snugly and is inserted correctly.
• Moisture: Dry the device and use a dehumidifier if needed.
• Physical Damage: Inspect for cracks, loose parts, or worn tubing.
• Bluetooth Problems: Reconnect or reset Bluetooth settings on your phone or device.

If these steps don’t solve the issue, consult a professional. Addressing problems early can prevent further complications and keep your hearing aids in good condition.

DIY Easy Hearing Aid Troubleshooting & Fixes: What to do When a Hearing Aid Stops Working!

7 Quick Fixes for Common Hearing Aid Problems

Hearing aids can encounter occasional hiccups, but most issues are straightforward to address. Here are seven practical steps to troubleshoot common problems and get your device functioning smoothly again.

1. Check Power and Battery

Start with the basics – power and battery. If you’re using disposable zinc-air batteries, take them out and double-check the expiration date. These batteries typically last 3 to 7 days, depending on usage. Ensure the battery is inserted correctly, with the flat side (positive) facing up, and that the positive (+) and negative (–) symbols in the battery compartment align properly.

For rechargeable models, place your hearing aids in their charging case for at least 30 minutes. Look for the charging indicator light – red means charging, while green or blue signals they’re fully charged. Also, make sure the charging contacts are clean and properly aligned.

Finally, restart your hearing aid. Turn it off, wait about 10 seconds, and turn it back on. You should hear a startup tone or feel a vibration, depending on your device.

2. Clean Your Device

If power isn’t the issue, cleaning might be the next step. Regular cleaning not only ensures better performance but also prolongs the life of your hearing aid.

Always clean your hearing aids with clean hands. Hold the device with the openings facing downward so debris falls away. For behind-the-ear models, use a soft brush or dry cloth to remove dirt. If you use domes, wipe them down daily and replace them every one to two months.

For in-the-ear models, gently brush the microphone cover, receiver, and vent openings. Use a wax pick or wire loop to clear stubborn buildup, but avoid inserting anything into the microphone or receiver ports. Wax filters should be replaced every three to four weeks or as needed.

Never submerge your hearing aids in liquid or use cleaning solutions not specifically designed for them. Regular wipes or alcohol-based products can cause permanent damage.

3. Adjust Volume and Settings

Accidental changes to volume or settings can disrupt your hearing experience. Check the volume first – most hearing aids have buttons or an app for this. Gradually increase the volume to see if it resolves the issue.

If your device has multiple programs for different environments, cycle through them to find the best fit. For models with a t-coil, ensure you’re not stuck in loop mode, as it’s designed for specific systems and could make regular conversations sound faint or nonexistent.

4. Reinsert or Reposition Your Hearing Aid

Improper placement can lead to feedback, discomfort, or poor sound quality. Remove your hearing aid and inspect both the device and your ear for any visible issues.

For behind-the-ear models, check that the dome or earmold isn’t twisted or damaged and that the tubing follows the natural curve of your ear without kinking. For in-the-ear models, ensure the device sits securely without causing discomfort.

A snug fit should feel natural and comfortable, with minimal feedback or whistling. Adjust the placement as needed to achieve a better seal.

5. Remove Moisture and Check Environment

Moisture can wreak havoc on hearing aids. Look for condensation in the battery compartment or tubing. If you spot water droplets, remove the battery and let the device air dry for several hours.

If your hearing aid has been exposed to extreme temperatures, let it acclimate for 15–20 minutes. To tackle persistent moisture, consider using a dehumidifier overnight. These range from simple desiccant jars to advanced electronic drying units with UV light.

As a precaution, always remove your hearing aids before showering, swimming, or applying hair products.

6. Look for Physical Damage

Physical wear and tear can also impact performance. Check your hearing aid for cracks, loose or broken wires, or damaged tubing. Buttons and switches should move freely without sticking.

For behind-the-ear models, inspect the tubing for cracks or discoloration, especially where it connects to the main unit. For in-the-ear devices, examine the casing for any cracks that might allow moisture to seep in.

If you notice damage, stop using the device and contact your hearing care provider to prevent further complications.

7. Fix Wireless and Bluetooth Connections

Modern hearing aids often rely on Bluetooth for features like phone calls and music streaming. If you’re having connection issues, start by toggling Bluetooth off and on in your smartphone’s settings. Check your paired devices list to ensure your hearing aid is connected. If it’s not, tap its name to reconnect.

If the issue persists, remove your hearing aid from your Bluetooth settings, put it back into pairing mode, and reconnect following the manufacturer’s instructions.

For wireless accessories like remote microphones or TV streamers, ensure they’re charged, within the recommended range (usually about 30 feet), and properly paired. If sound clarity is an issue, try moving closer to the audio source or away from other electronic devices that might interfere.

Troubleshooting Summary Table

Here’s a handy table to help you quickly identify and address common hearing aid problems.

If these fixes don’t resolve the problem, consult a professional for further assistance.

Important: Sudden hearing loss, severe pain, ear discharge, or signs of infection require immediate attention from a professional. While many issues can be resolved with basic troubleshooting like cleaning or battery replacement, persistent problems should always be evaluated by an expert.

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When to Get Professional Help

Sometimes, even after trying all the quick fixes, your hearing aids might still not work as they should. That’s when it’s time to call in the experts. Knowing when to stop troubleshooting on your own can save you from making things worse, protect your device, and ensure it keeps working properly.

If you notice physical damage – like cracks, warped parts, or torn tubing – it’s a clear sign you need professional help. Even small cosmetic damage can hint at bigger problems underneath. And if your hearing aids have been submerged in water or show signs of water damage, don’t wait – get them checked out immediately.

Battery troubles that go beyond just replacing them are another reason to seek help. For example, if fresh batteries don’t last through the day, if there’s visible corrosion in the battery compartment, or if the device won’t turn on even with new batteries, it’s likely there’s an internal issue that needs expert attention.

Unpredictable behavior from your hearing aids is another red flag. If the volume changes on its own or the device keeps turning on and off without reason, these are signs of internal component failure. And if sound issues persist despite your best efforts, it’s time to let a professional take a look.

For situations like these, services like Injoy Hearing offer free consultations and even remote troubleshooting to help figure out whether your device needs repair or reprogramming. For more serious problems, in-person appointments provide hands-on care to get your hearing aids back in top shape. These services ensure your devices stay reliable, keeping you connected to the world around you.

If the quick fixes don’t solve the problem, it’s important to recognize your limits. Trying to fix complex issues on your own can sometimes make things worse or even void your warranty. Audiologists have the expertise, tools, and replacement parts to properly diagnose and repair your hearing aids. They can also determine if the problem lies with the device or if changes in your hearing require reprogramming instead.

So, if your hearing aids show physical damage, behave unpredictably, or still don’t work after you’ve tried everything, don’t delay – reach out to a hearing professional. Addressing issues early can often prevent small problems from turning into major repairs.

Conclusion

Taking care of your hearing aids doesn’t have to be complicated. The seven solutions outlined here – checking batteries, cleaning the device, adjusting settings, repositioning, removing moisture, inspecting for damage, and fixing connectivity issues – can handle most common problems you might face. With regular upkeep and timely troubleshooting, you can keep your hearing aids performing well and extend their lifespan. This not only saves you time and money but also ensures you remain connected to the sounds that enrich your daily life. If these steps don’t restore functionality, it may be time to consider more advanced care.

When quick fixes aren’t enough, knowing when to turn to a professional is essential. Staying on top of maintenance – such as cleaning your device, keeping spare batteries in a cool, dry place, and addressing issues promptly – can prevent many problems. However, if your hearing aids show physical damage, behave unpredictably, or basic troubleshooting doesn’t resolve the issue, it’s time to consult a hearing care provider.

For more extensive support, Injoy Hearing offers free consultations and remote troubleshooting to help determine whether your device requires repairs or adjustments. Their audiologists provide advanced diagnostics and specialized care to ensure your hearing aids deliver the clear, reliable sound you count on.

Your hearing aids play a vital role in reconnecting you with the world of sound. With these simple fixes and consistent care, you can keep them functioning at their best for years to come.

FAQs

What should I do if my hearing aid still isn’t working after trying the troubleshooting steps?

If your hearing aid still isn’t working after trying all the recommended fixes, it’s probably time to get in touch with your hearing care provider. Some problems might need professional tools or expertise to sort out.

Before making that call, take a moment to ensure the device is clean, free from any blockages, and hasn’t sustained any damage. These quick checks can save time and might even get your hearing aid working again without further hassle.

How can I tell if moisture is affecting my hearing aid, and how can I protect it from moisture damage?

If your hearing aid has been exposed to moisture, you might notice issues like muffled or distorted sound, unexpected shutdowns, inconsistent performance, or even visible corrosion on the battery or terminals. You may also experience unusual feedback or whistling sounds.

To keep your hearing aid safe from moisture damage, here are some helpful tips:

• Use a dehumidifier or drying box at night to remove any moisture that may have accumulated during the day.
• Keep them away from water by removing your hearing aids before activities like showering, swimming, or spending time in humid environments.
• Clean them regularly by wiping them with a dry, soft cloth to ensure they stay dry and free of debris.
• Store them correctly in a protective case, ideally in a dry location away from humidity.
• If you’re often in wet or humid conditions, consider investing in a water-resistant model for added protection.

These precautions can help you maintain your hearing aid’s performance and extend its lifespan.

When should I contact a professional about my hearing aid, and what help can I expect?

If your hearing aid isn’t functioning as it should, even after trying basic troubleshooting, or if you experience a noticeable change in your hearing, it’s a good idea to seek help from a professional. Issues like persistent feedback, discomfort, or a drop in sound quality are also signs that expert attention is needed.

Hearing care professionals, such as audiologists or ENT specialists, can conduct detailed hearing assessments, fine-tune or reprogram your hearing aids for improved performance, and tackle more complicated issues. They also offer ongoing support to make sure your devices are comfortable and working efficiently.

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