Understand the Crackling Sound in Ear When Moving Jaw

Cartoon of jaw muscles and temporomandibular joint

If a “crackling sound in ear when moving jaw” has caught your attention, you’re not alone. This auditory quirk is often a sign of TMJ disorder or Eustachian tube dysfunction. Within this article, our experts at Injoy Hearing will uncover why these sounds occur, how to diagnose them, and what steps you can take to silence the crackle.

Key Takeaways

  • TMJ disorders, muscle tension, and Eustachian tube dysfunction are principal causes of crackling sounds in the ear, often stemming from problems in jaw movement or ear pressure regulation.
  • Crackling in the ear warrants an accurate diagnosis through hearing tests and medical examinations, particularly if it’s severe, persistent, or accompanied by other symptoms indicating more serious conditions.
  • Management strategies include jaw exercises, relaxation techniques, mindful chewing habits, proper ear cleaning, protective gear, and lifestyle adjustments with stress management and a balanced diet to prevent and alleviate symptoms.

The Jaw and Ear Connection: Exploring the Link

Cartoon of jaw muscles and temporomandibular joint

Our bodies are a marvel of interconnected systems, and the jaw-ear connection is no exception. The temporomandibular joint (TMJ), the hinge that links your jaw to your skull, plays a vital role in this connection. Its close proximity to the ears means that any issues with the TMJ might manifest as ear sensations, including pain or even a crackling sound.

But why does this happen? How does a problem in the jaw lead to an auditory symptom? These questions can be answered by understanding the complex interplay of muscles, joints, and tubes that connect our jaw to our ears. Let’s explore this intricate connection further.

TMJ Disorders and Ear Symptoms

Inflammation from TMJ disorders is one of the common culprits behind ear symptoms, including ear earache. This inflammation can extend to the surrounding ear area, causing a sensation of ear pain. This inflammation can result from overuse, injury, or underlying medical conditions affecting the joint.

The link between TMJ disorders and ear symptoms extends further. Nerve irritation or muscle dysfunction in the neck due to a TMJ disorder can lead to a feeling of fullness and pressure in the ear. The ear pain can manifest in front of or below the ear, reflecting the proximity of the joint to the ear structures. The crackling noises in the ear due to TMJ disorders is a peculiar auditory symptom recognized by affected individuals.

The Role of Jaw Muscles

While the TMJ plays a significant role, we can’t overlook the influence of jaw muscles. Tension or injury in the jaw muscles can contribute to a crackling sound in the ear, especially when moving the jaw.

This connection means that the state of our jaw muscles can directly affect our ear’s sensations. Thus, keeping our jaw muscles healthy is imperative not just for our oral health, but also for controlling symptoms such as ear crackling.

Eustachian Tube Dysfunction

Another common cause of ear crackling is Eustachian tube dysfunction. The Eustachian tubes are small passages connecting the middle ear to the back of the nose and upper throat. The primary role of the middle ear is to:

  • Equalize the air pressure between the middle ear and the outer ear to maintain proper functioning
  • Protect the delicate structures of the ear
  • Maintain clear hearing.

When these tubes become blocked or do not function correctly, it can lead to the following symptoms:

  • A plugged feeling in the ear
  • A crackling, clicking, or popping sound
  • Ear pain
  • Muffled hearing
  • Dizziness

Muscle spasms around the Eustachian tube can trigger a clicking noise in the ear, particularly when engaging in activities that move the jaw.

Diagnosing the Crackles: Identifying the Source

Beyond these potential causes, several other factors may result in ear crackling. These include:

  • Fluid trapped in the middle ear
  • Allergies
  • Cold
  • Sinus infections
  • Changes in air pressure leading to eardrum rupture

To identify the source, accurate diagnosis becomes crucial, especially before one has to perform emergency surgery.

Accurate diagnosis involves hearing tests, which are an integral part of the diagnostic process for pinpointing the cause of ear crackling. In some cases, over-the-counter decongestants or antihistamines can help alleviate ear crackling if it’s associated with clogged Eustachian tubes due to cold or allergies.

When to Consult a Healthcare Provider

While occasional crackling noise might not be a cause for concern, it’s important to consult a healthcare provider if you hear crackling that is severe or persistent. This might be an indication of an underlying issue that requires professional diagnosis and treatment.

You should also seek immediate medical attention if ear crackling is accompanied by symptoms like fever, pain, or sudden hearing loss. These could signal an underlying ear infection or other serious conditions. If ear crackling and symptoms persist for more than two weeks despite trying at-home remedies, it’s recommended to see a doctor.

What to Expect During an Examination

If you’re wondering what to expect during a medical examination for ear crackling, the process usually involves a thorough assessment. The doctor may use an otoscope to get a closer look at the internal structures of the ear, checking for any abnormalities that might cause crackling sounds.

Additionally, a detailed assessment of your medical history, including any inner ear-related issues, is crucial to understand any underlying conditions or previous ear-related problems that may contribute to the symptoms. This comprehensive approach ensures that the most accurate diagnosis is made, leading to the most effective treatment plan, which may include the use of hearing aids.

Everyday Strategies for Relief

Illustration of jaw exercises and relaxation techniques

Now that we’ve explored the causes and diagnosis of ear crackling, let’s turn our attention to strategies for relief. There are several everyday techniques that can help manage this condition and provide relief. One such strategy is applying a warm compress over the ear, which can reduce discomfort associated with ear crackling. The warmth can also relax jaw muscles, potentially alleviating ear crackling related to TMJ disorders.

Some home remedies that can help alleviate TMJ pain and reduce ear crackling include:

  • Gentle massage, stretching, or relaxing the jaw
  • Chewing gum daily to equalize ear pressure
  • Incorporating a daily routine of jaw exercises
  • Applying warm compresses to the jaw area
  • Avoiding foods that require excessive chewing

These home remedies can provide symptom relief for occasional ear crackling.

Jaw Exercises and Relaxation Techniques

Further exploring these strategies, we can consider the role of jaw exercises and relaxation techniques. Performing exercises such as:

  • Opening and closing the jaw
  • Goldfish exercises
  • Relaxed jaw exercise
  • Chin tucks

can relieve tension and reduce ear crackling. Regular jaw exercises can improve TMJ health by increasing flexibility and reducing stiffness.

Resisted opening and closing of the mouth are also recommended to improve jaw flexibility and strength. Clenching and unclenching the jaw is another exercise to alleviate tension that contributes to ear crackling. These exercises can be easily incorporated into your daily routine, making them practical and accessible strategies for relief.

Mindful Movement and Chewing Habits

Another effective strategy for managing ear crackling involves practicing mindful movement and chewing habits. Adopting softer chewing habits and avoiding hard or chewy foods can prevent aggravation of the TMJ and subsequent ear crackling.

Balancing the act of chewing by not overusing one side of the mouth and avoiding excessive gum chewing can prevent TMJ stress and reduce ear crackling. Being aware of your jaw movements and refraining from habits like gum chewing or nail biting can also be helpful in managing ear crackling.

Medical Interventions for Persistent Symptoms

For those with persistent or severe symptoms, medical interventions may be necessary. These could range from medication to procedural intervention like eustachian tube dilation or myringotomy. For TMJ-related crackling in the ear, treatments can include muscle relaxants, physical therapy, or in severe cases, TMJ surgery.

Decongestants or nasal steroids may be prescribed by healthcare professionals to address ear crackling issues. For pain or pressure accompanying ear crackling, non-steroidal anti-inflammatory drugs (NSAIDs) like ibuprofen are commonly recommended. Bilateral myringotomy with tubes is a potential procedure for persistent middle ear fluid buildup leading to crackling sounds.

Physical Therapy for TMJ Disorders

Physical therapy is one of the medical interventions for TMJ disorders. This involves exercises and techniques specifically designed to improve joint function and reduce discomfort. Some examples of physical therapy exercises for TMJ include:

  • Circular jaw movements
  • Jaw stretching exercises
  • Resistance exercises
  • Relaxation techniques

These exercises can help alleviate TMJ symptoms as part of a physical therapy regimen.

Massaging the jaw and facial muscles is also a therapeutic approach within physical therapy. It can relieve tension related to TMJ disorders, potentially reducing instances of ear crackling.

Surgical Options as a Last Resort

In severe cases where other treatments have not been effective, surgical options may be considered. Surgery might be an option when less invasive treatments for crackling sounds in the ear related to jaw movement, such as physical therapy and medication, have not been effective.

Specialized surgeries for TMJ disorders might involve procedures to repair or replace the joint itself. These can sometimes address associated ear symptoms, including crackling sounds.

For eustachian tube dysfunction that leads to persistent crackling sounds with jaw movement, surgical interventions like balloon dilation or tube placement might be considered. However, given the complexity and risks, surgical interventions remain a last resort, reserved for patients with severe symptoms that significantly impact their quality of life where other therapies have failed.

Preventive Measures: Protecting Your Ears and Jaw

Cartoon of protective gear and bite guards for ears and jaw

While symptom management is important, prevention is the best approach. Preventive measures for protecting your ears and jaw include safe ear cleaning practices and the use of protective gear such as bite guards.

It’s crucial to avoid inserting objects into the ear canal, as this can lead to ear infections. Instead, clean the outer ears using a soft, wet washcloth. Softening earwax with over-the-counter ear drops can facilitate its easier removal and prevent wax buildup. If you have difficulty with wax removal, seeking a healthcare provider’s help for professional irrigation or manual blockage removal is recommended.

Using mineral oil or body-temperature solutions like water and saline can additionally aid in softening ear wax, preparing it for removal.

Safe Ear Cleaning Practices

Proper ear cleaning practices are crucial to preventing earwax buildup, which can press against the eardrum and cause crackling noises. Using cotton swabs inside the ear canal can lead to earwax being pushed deeper, resulting in impaction and potential damage to the ear.

A damp cloth should be used for cleaning the outer part of the ear, and ear drops can be used to soften the earwax safely. For earwax blockages that can’t be resolved at home, professional medical treatments such as manual removal with ear syringes or curettes may be required.

Protective Gear and Bite Guards

Utilizing protective gear, such as bite guards, can be a beneficial way to minimize the risk of TMJ strain. Bite guards, as a specific type of protective gear, are designed to alleviate pressure on the TMJ during activities that can cause strain.

Preventing TMJ strain through the use of bite guards may lead to a decrease in occurrences of ear crackling associated with TMJ disorders. This underscores the significance of taking proactive steps in managing ear crackling.

Lifestyle Adjustments for Holistic Care

Beyond the specific strategies and treatments, lifestyle adjustments form an integral part of managing ear crackling. These include using earmuffs or earplugs to protect the ears from loud noises, such as during concerts or construction work, which can help to prevent crackling sounds.

A balanced diet aids in weight management, crucial for mitigating the severity of conditions related to TMJ and ear health, potentially reducing ear crackling. Avoiding noise exposure is a potential lifestyle adjustment that can help manage hyperacusis and the associated discomforts, such as distorted voices or a popping sensation in the ear.

Being aware of tinnitus, a condition where one hears tinnitus sounds such as ringing and crackling not caused by external stimuli, is important for understanding ear health.

Stress Management and Its Benefits

Effective stress management benefits overall health and can enhance TMJ function and Eustachian tube performance, thus reducing ear crackling. This is because stress can lead to muscle tension around the jaw, and in cases of teeth grinding, stress can cause muscle spasms that put undue pressure on the TMJ, triggering ear pain and crackling sounds.

Behavioral changes such as improved sleep hygiene and reduced stress can significantly improve TMJ-related symptoms. Hydration plays a key role in ensuring the Eustachian tube functions properly, potentially reducing the incidence of crackling sounds.

Overall, effective stress management not only improves TMJ function but also contributes to the optimal performance of the Eustachian tube, helping to minimize unwelcome crackling noises in the ear.

Diet and Nutrition’s Role

A diet replete with essential nutrients is instrumental in managing ear crackling. Opting for a diet that includes soft foods and minimizes hard or chewy items can alleviate stress on the TMJ, leading to reduced pain and enhanced joint health.

Consumption of anti-inflammatory foods like berries, leafy greens, and fish high in omega-3 fatty acids can decrease inflammation and potentially reduce TMJ-related pain. Maintaining a diet rich in essential nutrients such as vitamins C and D, calcium, and magnesium supports the health of muscles and joints around the jaw, which may contribute to lessened TMJ symptoms and ear crackling.

Summary

In conclusion, ear crackling when moving the jaw is a condition that originates from a complex interplay of muscles, joints, and tubes in our body. It’s associated with TMJ disorders, muscle tension in the jaw, and Eustachian tube dysfunction. However, with the right diagnostic process, treatments, preventive measures, and lifestyle adjustments, it’s possible to manage this condition effectively.

By understanding the causes, identifying the source, applying strategies for relief, considering medical interventions when necessary, adopting preventive measures, and making holistic lifestyle adjustments, we can navigate the complexities of this condition. The journey to managing ear crackling is a comprehensive one, but with the right knowledge and approach, it’s one that can lead to relief and improved quality of life.

Frequently Asked Questions

What causes a crackling sound in the ear when moving the jaw?

The crackling sound in the ear when moving the jaw can be caused by TMJ disorders, tension or injury in the jaw muscles, or Eustachian tube dysfunction. These issues can lead to discomfort and should be evaluated by a healthcare professional.

When should I consult a healthcare provider for ear crackling?

You should consult a healthcare provider for ear crackling if it is severe or persistent, or if it’s accompanied by symptoms like fever, pain, or sudden hearing loss. It’s important to seek medical attention in these cases to ensure proper evaluation and treatment.

What are some everyday strategies for relief from ear crackling?

To find relief from ear crackling, try incorporating jaw exercises, relaxation techniques, and mindful movement into your daily routine. These strategies can help alleviate the discomfort associated with ear crackling.

What are some medical interventions for persistent ear crackling?

Medical interventions for persistent ear crackling can include medication, physical therapy, and, in severe cases, surgery.

What lifestyle adjustments can help manage ear crackling?

To manage ear crackling, focus on stress management, maintaining a balanced diet, and protecting your ears from loud noises. These lifestyle adjustments can make a significant difference in managing ear crackling.

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"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
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Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
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Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Rikki just left us a 5 star review
 on Google
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Dianne just left us a 5 star review
 on Google
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
wayne just left us a 5 star review
 on Google
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Joe just left us a 5 star review
 on Google
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Alan just left us a 5 star review
 on Google
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Jon just left us a 5 star review
 on Google
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Michael just left us a 5 star review
 on Google
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Terry just left us a 5 star review
 on Google
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
Shane just left us a 5 star review
 on Google
SS
Shane Self
Jun 27

"Tiffany has consistently been incredibly helpful, patient, and kind. She handles every issue I bring her way with ease and professionalism. Honestly, she deserves to be your Employee of the Year! It’s always a pleasure working with her — and I do reach out often, especially since she’s so dedicated and skilled at problem-solving. She’s truly exceptional at what she does. As someone a bit older, I probably come with more questions than most customers, but Tiffany never makes me feel like a burden. She’s thorough, thoughtful, and always finds the right solutions. Thank you, Tiffany, for your kindness and for putting up with my “age-related” concerns — you make a big difference, and I truly appreciate you."
More recent stories
JB
Jerry Battles
3 days ago

"I've had Phonak hearing aids for 15 years. The Infinio I90 Sphere is my third set. This is the first time I've used a remote purchase and service option as I've always used an in-person audiology service in the past. While I was a little apprehensive about this purchase, the online reviews combined with the significant cost savings convinced me to give it a try. From the initial phone discussion with Phil Collins to the quick delivery of the product to the online configuration appointment with Taylor, I couldn't be more pleased! Fantastic experience!!"
SM
Shane Mills
5 days ago

"Great costumer service"
GA
Gerd and
Jul 16

"I got up one morning last week, put my hearing aids in and the (R) one wasn't working. I was in a panic since I've had them only a couple of weeks. I contacted the service department with my problem. A short time later, I received an email from an (Angel), Tiffany! She told me that the hearing aids were charging, it might be the wax trap is clogged. She sent a short video showing how to replace it. After forgetting my Injoy box at my daughter's, I finally retrieved it today. I followed Tiffany's instructions, replaced the wax trap and my hearing aid working!!! I want everyone to know Tiffany is not only professional, but she kind, caring, sweet and goes over and above to ensure your problem is solved. Thank you again, Tiffany!!! D Klement"
RW
Rikki West
Jul 9

"These Audeo I-90-Sphere hearing aids are on a whole new level. I’ve been wearing Siemens, Jabra and the like for 10 years but had recently become unable to hear conversations, the TV, a movie. Now, I can hear ALL of that and more! I can adjust multiple sliders for different environments. Today I used the spherical audio feature at the gym. Amazing! I could isolate each voice and catch most of the words over the music, the clanging metal, and the sounds of exertion, These are no kidding the real thing. I’m back!"
DR
Dianne Robbins
Jul 9

"I’m so thankful I found Injoy Hearing. I could not have afforded these hearing aids otherwise. Phil was so patient and helpful and took the time to make sure I understood the product, the process, and that they would help me every step of the way."
WS
wayne silverman
Jul 8

"I was very pleased that Phil Collins of their sales team. He showed true professionalism and honesty in the buying process.All prices, ,accessories and warranties were included in my final sale as promised. It was a no pressure purchase experience. I highly recommend this company."
JB
Joe Bauers
Jul 3

"I can't begin to describe how pleased and thoroughly impressed I have been in my dealings with Injoy Hearing. From my initial contact all the way through follow-up after delivery of my hearing aids, everyone has been positive, sincerely caring and professional in every way. Phil Collins went above-and-beyond to make sure that my order was handled expeditiously and accurately. And my interaction with the audiologist who handled my post-delivery follow-up call, Cynthia Villalvazo, was such a pleasure! I presented with some pretty complicated issues that she handled with efficiency, top-flight professionalism and an attitude of sincere caring and concern for her customer -- something that is so rare these days. Even better, she did it all with a smile and such a positive attitude. Thank you, Injoy! I am pleased to highly recommend your services to any who are interested in receiving the very best of care."
AF
Alan Feldman
Jul 2

"These are my first hearing aids -- and I'm very happy with the hearing aids and the support I've gotten from everyone on staff. Today I worked by phone and by Phonac app with Cynthia, who understood my problem right away and we had it solved quickly. Great products, great support from their technicians (via telephone)."
JS
Jon standridge
Jul 1

"Cynthia was very knowledgeable and had strong communication skills. She understood my issues and resolved each one."
ME
Michael Eichenhorn
Jun 30

"l contacted in joy looking to replace my phonak pair. I placed several calls to randomly selected websites dealing with single snd multiple manufacturers. I was disappointed in how little information they could provide in terms of comparison. This wasnot at all an issue with Seth who could speak widely across brands and answered all the questions I had, particularly pointing out a narrow but completely similar device for those wear glasses he even tried to help with color selection l placed an order with them and as one might expect my missing pair turned up nice day. Canceling the order was a breeze no hassle no shelving expense. Please keep up the good work and have knowledgeable sales staff and an excellent supporting business office."
TL
Terry Lindgren
Jun 27

"They have followed through on everything they said they would do. Price was very competitive and people are very pleasant. Technology, Phonak, is best I have ever used in 30 years. At one pint I thought I had lost the devices. They were ready to replace, but I was able to locate them with the app so alls well that ends well."

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